Aquila Online

Aquila pronounced AK-weh-lah, uh-KWILL-uh or even a-kee-laa, means eagle in Latin. Just like the eagle, this blog is my “bird’s eye view” on situations or topics that I happen to come across in my daily life.

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10 Responses to “Telkom Rocks”

1. Charl van Niekerk says:

   March 16, 2007 at 9:49 am

   Wow! From Rafiq we know that anything is possible by blogging. Now it seems like Blogging gets you ADSL too! But of course publishing hate ads in the Mail & Guardian seems to be even more effective, getting you ADSL the next day. I have been struggling now for over a year with no success. I have actually officially given up; I am going to do the Telkom DIY thing now. That’s anyway a much better deal if you ask me - free modem with no installation fee until the end of March. Nice.
2. Aquila says:

   March 16, 2007 at 10:02 am

   Yeah Charl, unfortunately it seems as though you sometimes need a public forum to get people to listen up and take note. It’s all about speaking out I guess.

   Luckily there are people who do listen and who do want to make a difference. Good luck with the Self Installation…I believe it’s dead easy
3. Mike says:

   March 16, 2007 at 10:45 am

   I’ve been blown away by Telkom’s service in the last week - but I wonder if it’s not a knee-jerk reaction to the mobile broadband price war going on.

   My line was down yesterday morning, voice and DSL, I called in the fault and it was fixed by the afternoon. I’ve had 3 follow-up calls to make sure all is sorted. Let’s hope this is the beginning of a new approach to customer service from our friendly national telecoms provider.
4. Aquila says:

   March 16, 2007 at 12:55 pm

   I hope so too Mike. Sometimes a knee-jerk reaction is as good as a kick up the butt.

   I like the new approach. I think this could be fun.
5. Louisa says:

   March 16, 2007 at 3:16 pm

   They initially installed out ADSL fairly quickly - but it has been mostly out of order since then (+/- a month 2 months ago)…
   Today two friendly lads came to re-install it at last. Lets hope it actually works now.

   Congratulations on your victory…I mean service.
6. Aquila says:

   March 16, 2007 at 3:39 pm

   hey Louisa, glad to hear they were “friendly lads”. hehe you can say victory again…
7. Debbie says:

   March 16, 2007 at 8:48 pm

   Telkom have to start being faster and friendlier now thats it’s cheaper to get broadband from the MTN and Vodacom.
8. Aquila says:

   March 16, 2007 at 11:37 pm

   hey Debbie…yes indeed. I was very upset when I heard about Vodacom’s price slashing on their 3G accounts. Unfortunately for me, I live in a “dead zone” at home. No 3G coverage to speak of.

   However on the road, that’s another thing.
   More competitive pricing will definitely be welcomed.
9. Peter Pistorius says:

   March 22, 2007 at 2:57 pm

   I applied for DSL on the 23rd of August 2006. I’ve been delayed twice and I’m still waiting…